2024

1. General

1.1 These Terms and Conditions ("Terms") govern your purchase of tickets ("Tickets") for the charity firework display ("Event") organized by Wotton-under-Edge & District Round Table 974, a registered charity in the United Kingdom.

1.2 By purchasing Tickets to the Event, you agree to be bound by these Terms, and you acknowledge that you have read, understood, and accepted them.

2. Ticket Purchase

2.1 Ticket Availability: Tickets to the Event are subject to availability and may be limited in quantity.

2.2 Age Restriction: child tickets are only valid for aged 3 to 16 years old, inclusive. Infants under the of 3 years are admitted free of charge.

2.3 Pricing: Ticket prices are specified on the Event website or promotional materials. All prices are inclusive of any applicable taxes.

2.4 Payment: Payment for Tickets must be made in advance through the designated payment methods provided on the Event website.

2.5 Refunds: Tickets are non-refundable except in the event of cancellation or significant changes to the Event, as determined by the organizers.

3. Event Admission

3.1 Ticket Validation: You must present a valid Ticket for admission to the Event. Tickets may be in physical or electronic form, as specified on the Event website.

3.2 Right of Refusal: The organizers reserve the right to refuse entry to the Event or eject individuals from the Event premises without refund if they pose a threat to safety, violate these Terms, or engage in disruptive or unlawful behaviour.

4. Event Cancellation or Changes

4.1 Event Cancellation: In the event of Event cancellation, you will be entitled to a refund of the Ticket price, excluding any booking fees, unless the cancellation is due to circumstances beyond the organizers' control.

4.2 Event Changes: The organizers reserve the right to make changes to the Event program, including but not limited to changes in date, time, location, and content. In such cases, the organizers will make reasonable efforts to notify ticket holders in advance.

5. Safety and Conduct

5.1 Safety: Your safety is a priority. You must follow all safety instructions and guidelines provided by Event staff and authorities.

5.2 Alcohol and Drugs: The consumption of illegal drugs is strictly prohibited at the Event. Alcohol may only be consumed where purchased at the event. Intoxicated or under-the-influence individuals will not be admitted.

5.3 Prohibited Items: Certain items, including but not limited to alcoholic, weapons, glass containers, sparklers and fireworks, are prohibited at the Event premises.

5.4 Respectful Conduct: You must conduct yourself respectfully towards other attendees, staff, and performers at the Event. Any form of harassment, discrimination, or disruptive behaviour will not be tolerated.

6. Liability

6.1 The organizers accept no liability for any loss, injury, or damage, including personal injury, death, or damage to property, unless caused by their negligence.

6.2 You attend the Event at your own risk, and the organizers are not liable for any unforeseeable, indirect, or consequential losses.

7. Privacy

7.1 By purchasing Tickets, you consent to the collection and processing of your personal information as described in the Event's Privacy Policy, available on the Event website.

8. Governing Law

8.1 These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.

9. Contact Information

9.1 For enquiries or assistance related to your Ticket purchase or these Terms, please contact wotton@roundtable.org.uk

By purchasing Tickets to the charity firework display, you confirm that you have read, understood, and agreed to these Terms and Conditions. Failure to comply with these Terms may result in your ejection from the Event without refund.

Introduction

This policy sets out how we collect, process and hold your personal data if you visit our event ticket shop or otherwise provide personal data to us. We are Wotton-under-Edge & District Round Table 974. We are the data controller of your personal data.

This policy affects your legal rights and obligations so please read it carefully. If you have any questions, please contact us at wotton@roundtable.org.uk.

Personal data we collect

We collect, process, store and use personal data when you book a ticket and buy any of our associated products and services to an event including your name, address and email address together with payment information. We may also collect personal data that you give to us about other people if you register them to attend an event. You agree that you have notified any other person whose personal data that you provide to us of this privacy notice and, where necessary, obtained their consent so that we can lawfully process their personal data in accordance with this policy.

All personal data that you provide to us must be true, complete and accurate. If you provide us with inaccurate or false data, and we suspect or identify fraud, we will record this.

You do not need to provide us with any personal data to view our event ticket shop. However, we may still collect the information set under the Data we automatically collect section of this policy, and marketing communications in accordance with the Marketing Communications section of this policy.

When you contact us by email or post, we may keep a record of the correspondence and we may also record any telephone call we have with you.

Data we automatically collect

When you visit our event ticket shop, we, or third parties on our behalf, automatically collect and store information about your device and your activities. This information could include (a) your computer or other device's unique ID number; (b) technical information about your device such as type of device, web browser or operating system; (c) your preferences and settings such as time zone and language; and (d) statistical data about your browsing actions and patterns. We collect this information using cookies in accordance with the Cookie section of this policy and we use the information we collect on an anonymous basis to improve our event ticket shop, our events and the products and services we provide, and for analytical and research purposes.

Marketing Communications

It is necessary for our legitimate interests to use your personal data to send you marketing communications, which may include newsletters, blog posts, surveys and information about new events.

You can choose to no longer receive marketing communications by contacting us at unsubscribe@wotton-firework-display.co.uk. If you do unsubscribe to marketing communications, it may take up to 5 business days for your new preferences to take effect. We shall therefore retain your personal data in our records for marketing purposes until you notify us that you no longer wish to receive marketing emails from us.

Lawful processing of your personal data

We will use your personal data in order to comply with our contractual obligation to supply to you your tickets to an event and any associated products and services, including to contact you with any information relating to the event or your purchases, to deliver the event and your purchases to you in accordance with any requests you make and that we agree to, and to deal with any questions, comments or complaints you have in relation to the event or your purchases.

We may also use your personal data for our legitimate interests, including dealing with any customer services you require, enforcing the terms of any other agreement between us, for regulatory and legal purposes (for example anti-money laundering), for audit purposes and to contact you about changes to this policy.

Who do we share your data with?

We may share your personal data with any service providers, sub-contractors and agents that we may appoint to perform functions on our behalf and in accordance with our instructions, including payment providers, event ticketing providers, email communication providers, IT service providers, accountants, auditors and lawyers.

Under certain circumstances we may have to disclose your personal data under applicable laws and/or regulations, for example, as part of anti-money laundering processes or protect a third party's rights, property, or safety.

Where we hold and process your personal data

Some or all of your personal data may be stored or transferred outside of the UK and the European Union (the EU) for any reason, including for example, if our email server is located in a country outside the UK or EU or if any of our service providers or their servers are based outside of the UK or EU. We shall only transfer your personal data to organisations that have provided adequate safeguards in respect of your personal data.

Cookies

A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. The cookie identifies your browser but will not let a website know your name and/or address. These files are then used by websites to identify when users revisit that website.

Our event ticket shop uses cookies so that we can recognise you when you return and personalise your settings and preferences. Most browsers are initially set up to accept cookies. You can change your browser settings either to notify you when you have received a cookie, or to refuse to accept cookies. Please note that our event ticket shop may not operate efficiently if you refuse to accept cookies.

We also use Google Analytics to monitor how the event ticket shop is used. Google Analytics collects information anonymously and generates reports detailing information such as the number of visits to the event ticket shop, where visitors generally came from, how long they stayed on the event ticket shop, and which pages they visited. Google Analytics places several persistent cookies on your computer's hard drive. If you do not agree to this you can disable persistent cookies in your browser. This will prevent Google Analytics from logging your visits.

Security

We shall process your personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures. All information you provide to us is stored on our secure servers. Any payment transactions are encrypted using SSL technology.

Where we have given, or you have chosen a password, you are responsible for keeping this password confidential.

However, you acknowledge that no system can be completely secure. Therefore, although we take these steps to secure your personal data, we do not promise that your personal data will always remain completely secure.

Your rights

You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in the personal data if it is inaccurate or incomplete. You also have the right at any time to require that we delete your personal data. To exercise these rights, or any other rights you may have under applicable laws, please contact us at wotton@roundtable.org.uk.

Please note, we reserve the right to charge an administrative fee if your request is manifestly unfounded or excessive.

If you have any complaints in relation to this policy or otherwise in relation to our processing of your personal data, you should contact the UK supervisory authority: the Information Commissioner, see www.ico.org.uk.

Our event ticket shop may contain links to other sites of interest. Once you have used these links to leave our event ticket shop, you should note that we do not have any control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this policy. You should exercise caution and look at the privacy policy applicable to the site in question.

General

If any provision of this policy is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.

This policy shall be governed by and construed in accordance with the law of England and Wales, and you agree to submit to the exclusive jurisdiction of the English Courts.

We may change the terms of this policy from time to time. You are responsible for regularly reviewing this policy so that you are aware of any changes to it. If you continue to use our event ticket shop after the time we state the changes will take effect, you will have accepted the changes.