TechBBQ Digital

TechBBQ General Terms & Conditions

Purpose 1. These Terms and Conditions describe the criteria, conditions, requirements and rules of membership and participation in the events. By purchasing tickets from TechBBQ and/or participating in the events, you agree to comply with and be bound by these Terms and Conditions, which may be updated from time to time. A Ticket Holder may be notified of changes to Terms and Conditions, it is however advised that Ticket Holders keep updated via our website.

Terms and Conditions for Ticket Holders

Eligibility and Participation Requirements

1. For the purposes of this agreement, a Ticket Holder is any individual or organization registering and/or purchasing a ticket for the event. In this agreement, Ticket Holders are referred to as participants and users. All participants or users must be Ticket Holders to be eligible participants.

Definition of Event

1. “TechBBQ event” includes all events and gatherings organized by TechBBQ.

Agreement to Terms and Conditions

1. By procuring all services online including purchasing and/or registering a ticket for any TechBBQ event, the Ticket Holder explicitly assents to adhere to TechBBQ's comprehensive Terms and Conditions. Furthermore, all Ticket Holders are under obligation to observe and uphold TechBBQ's prescribed Code of Conduct (which can be found at www.techbbq.dk).

General Rules and Restrictions

1. TechBBQ’s failure to enforce a right does not mean that TechBBQ has waived that right. TechBBQ may assign its rights and obligations under these Terms and Conditions.

Ticket Registration

6.1 Accuracy of Information

In the process of registering for a TechBBQ event, each individual or organization assumes the responsibility to furnish precise and complete information. If, for any reason, submitted data is found to be inaccurate or in violation of TechBBQ's service terms, TechBBQ reserves the prerogative to revoke the ticket without any form of compensation.

6.2 Ticket Information Changes

Ticket Holder may modify and/or change ticket information. The instructions on how to modify information, will be in the confirmation email that is sent to the Ticket Holder.

6.3 Ticket Transfer

Ticket Holder may transfer their ticket to another individual. The original Ticket Holder, the transferor, must make the necessary changes as per the instructions sent in the confirmation email. The new Ticket Holder, the transferee, will become bound by the Code of Conducts and the Terms and Conditions. The transferor ceases to have ownership upon the transfer. Ticket Holder may contact TechBBQ on info@techbbq.org with questions.

6.4 Ticket Presentation

It is imperative for attendees to present valid tickets at the event entrance for access. Access to the event app Brella, is not a valid admission to TechBBQ’s events and will be denied attendance without a valid ticket. Valid tickets presented at the entrance will be exchanged for a printed badge, which attendees are required to wear throughout the event.

Ticket Prices and Fees

Ticket prices, as displayed on the TechBBQ website, encompass the Value Added Tax (VAT). TechBBQ retains the right to alter ticket prices, however, such modifications do not impact tickets already in possession. Additionally, supplementary fees may be applicable based on the chosen payment method. TechBBQ does not accept pro-forma invoice payments for purchases of less than 15 tickets. If a pro-forma invoice is the selected method of payment, the individual needs to contact TechBBQ team at info@techbbq.org. TechBBQ reserves the right to refuse a pro-forma invoice payment within 14 days before the event. Tickets will be sent to the party that purchased the tickets via pro-forma invoice only after the full payment is received by TechBBQ.

Ticket Refunds

8.1 Refund Eligibility

Within the initial 7 days of purchase, Ticket Holders are eligible for a refund, excluding processing fees. After this period, tickets become non-refundable, although they remain transferable to another individual. A request for a refund must be emailed to info@techbbq.org. The money will be refunded to the same source from which the ticket was purchased. Additional service fees may be applicable. After these 7 days, your tickets have become non-refundable. However, you can change the name of your ticket allocation to a colleague, client, or friend. In case of any questions, feel free to contact us at info@techbbq.org.

Please note that tickets purchased within 14 days prior to the TechBBQ event are not eligible for a refund, irrespective of the grounds for refund.

8.2 Visa Application

Should an individual require a visa to visit Denmark, the country where the event is hosted, TechBBQ is prepared to furnish an invitation letter upon request, subsequent to ticket purchase. It is important to note that TechBBQ does not assume responsibility for completing any forms on the immigration service website. In the event of a visa application being denied, TechBBQ will initiate a ticket refund upon presentation of proof of the visa rejection. It is at the discretion of the TechBBQ team to determine the validity and sufficiency of the provided proof, and refusal of a refund may occur if the documentation is deemed inadequate. It is crucial to highlight that tickets purchased within 14 days prior to the TechBBQ event are exempt from the aforementioned refund policy.

8.3 Prohibited Actions

Ticket resale online is strictly prohibited. Any identified tickets for resale will be nullified, and holders will be denied access to the event premises.

TechBBQ Badge

9.1 Required Visibility of Badge

Upon obtaining your badge, it is imperative to handle it with care and always ensure its visibility throughout the event.

9.2 Unauthorized Use

Any instance of an unregistered individual or someone not assigned to the TechBBQ badge making use of it will result in the forfeiture of the ticket, and the individual will be promptly expelled from the conference or any other TechBBQ service.

9.3 Replacement Fee

During some of our events, TechBBQ may offer wristbands. If wristbands are offered, all attendees have the obligation to wear them at all times during the event, together with the printed badge. In case an attendee receives a wristband at the entrance at the check-in area, but fails to wear it during the event, they will be expelled from the venue. If an attendee wears a valid wristband and loses or damages their badge, the wristband can be used to claim a new badge. Please note that a replacement fee of 100€ is applicable for lost wristbands. It is important to note that TechBBQ assumes no responsibility for lost, stolen, damaged, or destroyed tickets, wristbands, or badges. This rule only applies if the wristband is given to the attendee at the entrance.

Personal Data

TechBBQ collects and processes data pertinent to user registration. This data may be shared with TechBBQ partners and projects, as detailed on www.techbbq.dk.

Media Policy

By participating in TechBBQ, Ticket Holders consent to being photographed and recorded. TechBBQ alone has exclusive ownership of such media and has an implied right to use it for various purposes, including publications, websites, videos, blog posts and social media content without further written permission from the Ticket Holders. Ticket Holders waiver any rights in any such media. All Ticket Holders and attendees are allowed to create their own videos, photography, and other media content during the TechBBQ event to share it on their own channels.

Safety During The Event

TechBBQ reserves the right to expel individuals not in compliance with laws, regulations, policies, or the Code of Conduct. Offensive or inappropriate behavior may lead to removal without reimbursement.

Cancellations and Postponements

13.1 Cancellation Due To Unforeseen Circumstances

TechBBQ is not responsible for losses and/or damages incurred due to changes including alterations, cancellations, rescheduling, or postponing of TechBBQ services. In case of cancellation or rescheduling due to unforeseen circumstances, TechBBQ reserves the right to change the dates and times of all TechBBQ Services. 13.2 Postponements and Arrangements Of New Dates If TechBBQ cancels or reschedules any TechBBQ Service for a new date and/or time, TechBBQ may, at its discretion, transfer the ticket(s) to be valid for the new date and/or time, or refund costs related to TechBBQ Services paid by the user upon request within a reasonable time limit specified by TechBBQ on a case-by-case basis. If the user does not contact TechBBQ about a refund within this reasonable time limit (which will be at maximum 30 days), TechBBQ will not be liable for any refund or reimbursement.

13.3 Substitution and Rights To Make Changes

TechBBQ also reserves the right to make changes to TechBBQ Services and related schedules. Please note that while speakers and topics may be confirmed, TechBBQ may need to make substitutions, alterations, or cancellations due to circumstances beyond its control. Any changes will be announced on TechBBQ's channels as soon as possible. Changes in the program lineup, partner attendance and cancellation of certain parts of the stage program do not justify ticket refunds.

Liability

TechBBQ endeavors to maintain the operational continuity of its services, but occasional interruptions may occur due to technical issues or scheduled maintenance. The organization retains the right to modify or discontinue any functions or features of its services at its discretion. However, TechBBQ disclaims responsibility for any direct, indirect, or consequential damages resulting from the use of its services, participation in TechBBQ events, or related activities, unless such damages stem from willful misconduct or gross negligence. Users are required to report any damages within 30 days of their identification to initiate a claim. TechBBQ is not held liable for lost, stolen, or damaged tickets or badges.

Force Majeure

TechBBQ bears no responsibility for any failure to fulfill its obligations in the occurrence of a Force Majeure.

15.1 Circumstances of Force Majeure

This term encompasses unforeseen events, obstacles, or circumstances beyond TechBBQ's control that meet the following criteria: (1) beyond reasonable control; (2) unable to be reasonably avoided or overcome without incurring unreasonable costs or delays; and (3) not attributable to TechBBQ.

15.2 The 60 Day Rule

Should a Force Majeure Event lead to a delay or non-performance of TechBBQ services for a duration exceeding sixty (60) days, then the Ticket Holders will automatically have their tickets transferred to a new event date, and financial reimbursement will not be available.

15.3 Force Majeure Events

For the purposes of these Terms, "Force Majeure Events" include, but are not limited to, the following examples: (1) acts of war, invasion, hostilities, armed conflict, terrorism, or sabotage; (2) acts of authority, compliance with laws or governmental orders, rules, regulations, curfew restrictions, expropriation, nationalization, or compulsory acquisition; (3) widespread or nation-wide strikes, go-slows, and lockouts; (4) natural events such as lightning, fire, earthquake, flood, storm, ice, cyclone, typhoon, tornado, epidemic, or other disease outbreaks; and (5) radioactive contamination, ionizing radiation, explosion, or chemical contamination.

15.4 COVID and Pandemics

A Force Majeure Event includes the impacts of the COVID-19 pandemic, encompassing authority restrictions or other burdensome effects beyond reasonably foreseeable circumstances, including and not only restricted to potential COVID-19 mutations and other pandemics.

15.5 Subcontractor and Third Parties

Furthermore, TechBBQ is exempt from liability when a TechBBQ subcontractor or third party experiences a Force Majeure Event, and obtaining a subcontract from another source is impractical without incurring unreasonable costs or significant delays.

Personal Data TechBBQ collects and processes data pertinent to user registration. We use the data on attendees and website visitors to enhance the TechBBQ experience, notify you on event updates and deliver advertisements to you on social media and other ad networks. This data may be shared with TechBBQ partners and projects, as detailed on www.techbbq.dk.

Media Policy By participating in TechBBQ, Ticket Holders consent to being photographed and recorded. TechBBQ alone has exclusive ownership of such media and has an implied right to use it for various purposes, including publications, websites, videos, blog posts and social media content without further written permission from the Ticket Holders. Ticket Holders waiver any rights in any such media. All Ticket Holders and attendees are allowed to create their own videos, photography, and other media content during the TechBBQ event to share it on their own channels.