CONDITIONS OF SALE

By purchasing the ticket, you (“Ticket Holder”) agree to be bound by the Terms and Conditions of sale specified herein and any other provision as may be specified from time to time by SynEdgy Limited (“Organiser”).

The organiser, their agents or employees shall not be liable for any complaints, claims, refunds, or exchange for any reason, including without limitation, cancellation or postponement of the event.

Booking fees and handling fees shall not be refundable.

Tickets are sold subject to the following conditions:

SALES

• Once a sale is completed, no exchange of tickets will be made. No refunds will be made. Lost ticket/s will not be replaced or refunded.
• Entry will be refused if tickets have been found to be tampered, counterfeited, and/or not purchased from SynEdgy Limited.
• The Organiser reserves the right, without refund or compensation, to refuse admission/evict any person(s) whose conduct is disorderly, inappropriate or not in line with the Code of Conduct.
• In the event of a change in the the mode of attendance, from in-person to hybrid or virtual, the Organiser will refund two-thirds of the ticket affected by the Organiser’s decision.
• If you use a discount code you are not entitled to (i.e. using Women's day discount code while you don't identify as a woman) your ticket will be cancelled and partially refunded. We'll withold cancellation and refund fees of 7% of the amount of the transaction.
• The organiser reserves the right to apply late payment penalties if the transaction is not finalised within a timeframe that the organiser considers to be correct.

ORGANISATION

• The Organiser reserves the right to modify the mode of attendance to the event by making it hybrid or completely virtual in case the Organiser decides it’s not safe to maintain the physical presence to the event.
  
• The Organiser may add, withdraw or substitute programmes, event times, seating arrangements, audience capacity without prior notice.
• The Organiser may postpone, cancel, interrupt or stop the event due to adverse weather, Covid disease, dangerous situations, or any other causes beyond his reasonable control.
• The Ticket Holder agrees to submit to any searches for prohibited items including but not limited to weapons, controlled, dangerous and illegal substances.
  

IMAGE RIGHTS

• The Organiser may use the ticket holder’s image or likeness in any live or recorded video display, picture, publicity material or website.
  

RESPONSABILITY

• The Ticket Holder voluntarily assumes all risks and danger incidental to the event whether occurring prior to, during or subsequent to the actual event, including any death, personal injury, loss, damage, or liability.

SynEdgy Limited, registered in England and Wales, is the Organiser of this event. This privacy policy will explain how we uses the personal data we collect from you when you use our website or ticketing system.

Topics: - What data do we collect? - How do we collect your data? - How will we use your data? - How do we store your data? - Marketing - What are your data protection rights? - What are cookies? - How do we use cookies? - What types of cookies do we use? - How to manage your cookies - Privacy Policies of other websites - How to contact us - How to contact the appropriate authorities

1. What data do we collect?

SynEdgy Limited collects the following data: - Personal identification information (Name, email address, phone number, etc…) - Diet and allergy information

1. How do we collect your data?

You directly Provide SynEdgy Limited with most of the data we collect. We collect and process data when you: - Register online or place a purchase for our products or services. - Voluntarily complete a customer survey or provide feedback on any of our message boards via email. - Use or view our website via your browser's cookies.

1. How will we use your data?

SynEdgy Limited collects your data so that we can: - Process your order and manage your account. - Email you with special offers on other products and services we think you might like. - Share with our providers when absolutely necessary to fulfil our obligations towards you, such as organising your stay with the hotel if we manage this for you.

SynEdgy limited will share your data with our partner companies so that they may offer their products and services.

When SynEdgy limited processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

1. How do we store your data?

SynEdgy limited securely stores your data on our ticketing platform (ti.to/), our website platform (Wordpress.com). The data is secured by those platforms, we make sure content is delivered over encrypted traffic.

1. Marketing

SynEdgy limited would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies: - Events sponsors. - Event partners co-organising the event or other events.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop SynEdgy Limited from contacting you for marketing purposes or giving your data to our partners.

If you no longer wish to be contacted for marketing purposes, please click here.

1. What are your data protection rights?

SynEdgy Limited would like to make sure you are fully aware of all of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request SynEdgy Limited for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that SynEdgy Limited correct any information you believe is inaccurate. You also have the right to request SynEdgy Limited to complete the information you believe is incomplete.

The right to erasure – You have the right to request that SynEdgy Limited erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that SynEdgy Limited restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to SynEdgy Limited’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that SynEdgy Limited transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@synedgy.com.

1. Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

1. How do we use cookies?

SynEdgy Limited uses cookies in a range of ways to improve your experience on our website, including: - Keeping you signed in - Understanding how you use our website (google tracking) - Save your shopping basket

1. What types of cookies do we use?

There are a number of different types of cookies, however, our websites use: - Functionality: SynEdgy Limited uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used (including Google tracking or Tito tracking for tickets management). - Advertising - SynEdgy Limited uses theses cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser device, and your IP address. SynEdgy Limited sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

1. How to manage coookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

1. Privacy policies of other websites

The SynEdgy limited websites (https://synedgy.com and https://psconf.eu) contain links to other websites. Our privacy policy applies only to our websites, so if you click on a link to another website, you should read their privacy policy.

1. Changes to our privacy policy

SynEdgy limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 2 September 2021.

1. How to contact us

If you have any question about SynEdgy Limited's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@synedgy.com

1. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that SynEdgy limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office from the details shown on their website: https://ico.org.uk/.