NG-DE 2019 Workshop Day

Status: January, 2019

General: These general terms and conditions (hereafter referred to as ‘T&Cs’) apply to the electronic ordering of all forms of tickets for NG-DE events. The NG-DE is a conference by Symetics GmbH (angular.de), Lohmühlenstraße 65, 10823 Berlin (hereafter NG-DE). NG-DE has appointed Hypertiny, 64 Mount Street Lower, Dublin 2, Ireland (www.ti.to) as service provider for the management of invitations and tickets for NG-DE. Hypertiny enables the registration for, and payment of, tickets for NG-DE. By ordering tickets for NG-DE, the customer accepts these T&Cs. Any conditions of the customer deviating from these T&Cs have no validity.

Completion of contract and content: The customer selects an offer to complete a contract, in that he or she chooses one or more tickets on the input screen and clicks on the ‚Continue’ button. The attendance fee includes the conference costs of NG-DE for the programme as selected by the customer. NG-DE reserves the right to change speakers and topics. The contract regarding the sale of ticket(s) becomes binding when a confirmation email from NG-DE is sent to the email address given by the customer as part of the order. The email contains a confirmation and an attached pdf file for printing out the tickets and the invoice.

Payment terms: Tickets may be paid for via PayPal or credit card. NG-DE reserves the right to, but is not bound to, withdraw from the contract or to refuse entry to NG-DE events, until the amount outstanding is settled.

Refunds / No-shows: As per § 312b paragraph 3 of the German Civil Code (BGB), refunds are excluded, as is a retraction of the contract. On receipt of the confirmation email, the ticket order is immediately binding, obligating acceptance of, and payment for, the tickets ordered. An alternate may take the place of a registered participant. Refunds of attendance fees will not be entertained in the case of no-shows.

Entry to NG-DE: To gain entry to NG-DE events, on the day of the event the customer must present the ticket sent by email, printed out in an easily legible form. In exchange for the ticket the customer will receive a badge enabling entry to the NG-DE event which he or she booked. In the case of lost badges, no claims for a refund of the attendance fee or for a replacement ticket will be entertained. The reproduction of tickets is not permitted. The customer is obliged to hold on to tickets in such a way as to prevent any misuse. The customer will be held responsible for misuse of the tickets.

Postponement or cancellation: NG-DE reserves the right to cancel or postpone the event. In the case of cancellation of NG-DE events, customers who have already bought tickets will be notified and the entrance fee refunded. In the case of postponement of NG-DE events, NG-DE will contact customers who have purchased tickets via the email given when purchasing the tickets. In such cases the customer may choose to attend the events on the rescheduled date or to receive a refund of the attendance fee. The customer must advise NG-DE of his or her decision within 14 days of receipt of the information regarding the postponement. Otherwise, he or she has no claim to a refund of the attendance fee.

Liabilities and damages: NG-DE accepts unlimited liability for customer damages attributable to deliberate or gross negligence on its part. In the case of breaches of duty due to slight negligence, NG-DE accepts liability only for a breach of a material contractual obligation (cardinal duty). Material contractual obligations are those necessary for the fulfilment of the purpose of the contract. In this instance liability is limited to contractually typical and direct damages foreseeable when the contract was completed. This applies also to breaches of duty by legal representatives and/or vicarious agents. Liability arising from culpable injury to life, limb or health is exempted from this limitation of liability.

Code of Conduct: NG-DE has a Code of Conduct which is binding for every customer attending NG-DE. If a participant engages in harassing behaviour, event organisers retain the right to take any actions to keep the event a welcoming environment for all participants. This includes warning the offender or expulsion from the conference with no refund. The full version of the Code of Conduct is found here.

Closing provisions: The place of fulfilment and court of jurisdiction, to the extent that this is permitted by law, is Hamburg. Should one or more provisions of these T&Cs prove invalid or contain loopholes, this does not affect the validity of the remaining terms and conditions. The parties will replace or extend the invalid or incomplete provision with an appropriate provision which comes closest to its commercial purpose.

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