Elia International Limited
COM1, 153 Kensington St
Keayn de Vries-Turnell
COM1, 153 Kensington St
The data that is collected will be used by the Organiser to plan and manage the event for which you registered, as well as email you relevant details about the event.
For in person International Signs of Safety Gatherings or other Signs of Safety events such as workshops, training courses etc, Elia offers partial refunds up until 30 days prior to the event. If there are fewer than 30 days until the event is due to commence, no refunds will be issued; however place substitutions (sending one person to the workshop in place of another) are permitted. For online workshops and training, Elia offers partial refunds up until 7 days prior to the event. If there are fewer than 7 days until the event is due to commence, no refunds will be issued; however place substitutions (replacing one person at the workshop in place of another) are permitted.
The refund amount is calculated as follows:
Refund = Total Cost – 15% Administration Fee
Example: Gathering fee = $1195.00 Refund = $1195 – (1195 x 0.15) = $1195 – $179.25 Refund = $1015.75
For in person events, if there are fewer than 30 days until the event is due to commence, no refunds will be issued; however place substitutions (sending one person to the workshop in place of another) are permitted. For online events, if there are fewer than 7 days until the event is due to commence, no refunds will be issued; however place substitutions (replacing one person at the workshop in place of another) are permitted.
What do we use your information for? Any of the information we collect from you may be used in any of the following ways: • To personalise your experience • To improve our website. • To process transactions. • To send periodic emails.
Who we are:
What information do we collect?
We collect information from you when you register for an event on our site, place an order, subscribe to our newsletter or fill out a form.
When you do any of the above on our site you may be asked to enter your name, e-mail address, mailing address or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in any of the following ways:
• To personalise your experience — your information helps us to better respond to your individual needs.
• To improve our website — we continually strive to improve our website offerings based on the information and feedback we receive from you.
• To process transactions — your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To send periodic emails — the email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information conﬁdential. After a transaction, credit card details will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identiﬁable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information conﬁdential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
This policy was last modiﬁed on 25 November 2019.
Address: COM 1, 153 Kensington Street East Perth WA 6004 Australia
Event registration data is stored for up to fifteen (15) years.