Inkthreadable: Behind the Screens

These terms and conditions apply to Inkthreadable events and may differ from the Terms of Use for the products and services we offer at www.inkthreadable.co.uk.

Inclusion & equality

At all of our events Inkthreadable are committed to make every effort to ensure equality of access and to meet the needs of the target audience. There is disabled access to the venue and disabled toilets on site. Please let Inkthreadable know if you have any specific needs.

Event fees

Some Inkthreadable events may have a ticket cost whilst others offer the option for a donation for charity. Ticket prices include event participation and course materials. Inkthreadable will specify in the online booking details if refreshments are included. Attendeses are responsible for finding and paying for their own accommodation, if required, and travel.

Payment

Where a fee is charged for attending an event, all payments must be completed online through PayPal. No payment card details will be held by Inkthreadable.

Cancellation policy

Cancellations 72 hours or more before the beginning of the event incur no penalty, and Inkthreadable will refund your fee in full, apart from bank transfer fees which may apply. Cancellations less than 72 hours in advance, as well as no-shows, are charged in full and no refund will be made.

You can cancel your place at an event by emailing events@inkthreadable.co.uk with your ticket details.

Please note that the cancellation policy is applicable for all bookings made as this booking reserves a place for you. Inkthreadable reserve the right to require payment for no-shows as these incur the same cost and prevent the place being offered to other attendees.

No repayment will made for travel, accommodation and any other costs incurred by you.

If Inkthreadable cancels an event

Occasionally Inkthreadable may have to cancel or postpone an event. If a cancellation takes place Inkthreadable will use reasonable endeavours to notify all customers who are booked on by telephone, email or in writing.

Inkthreadable will refund your event fee or transfer your booking to another date or event, whichever suits you best. Unfortunately Inkthreadable will not be able to refund travel or accommodation expenses or other costs incurred by you.

Please note that Inkthreadable has yet to cancel or postpone an event so it's thankfully very rare.

Changes to an event

It may be necessary for reasons beyond Inkthreadable's control to change the content or speakers for an event. Inkthreadable will use reasonable endeavours to notify you of changes made to timing and venue. Inkthreadable reserve the right to make changes to an event without notice to booked attendees.

The purpose of this policy is to explain to you how we control, process, handle and protect your personal information collected whilst booking your tickets, including your rights under current laws and regulations. If you do not agree to the following policy you should not book any tickets.

Policy key definitions:

• “I”, “our”, “us”, or “we” refer to the business, [Business name & other trading names].
• “you”, “the user” refer to the person(s) using this website.
• GDPR means General Data Protection Act.
• ICO means Information Commissioner’s Office.

Inkthreadable Ltd is a controller of your personal information. Our address is Unit 401, Glenfield Park Two, Blakewater Road, Blackburn, Lancashire, BB1 5QH.

Our Data Protection Policy recognises two kinds of personal data that deserve different levels of protection:

Personally-Identifiable Information includes, for example, e-mail addresses, billing information, employment status and ‘click stream’ data that tracks visitor activity on a Web site or online service.

A subset of that category, Special Data, deserves additional safeguards. Special Data includes, by way of example, Customers' confidential data, Address, Contact Details etc. If your relationship with us includes providing Special Data we will protect that information with extra care. We will not distribute Special Data outside of Inkthreadable Ltd.

Our legal basis to use your personal information

We need your information primarily to allow us to perform our contract with you and to enable us to comply with legal obligations such as to pay VAT over to HMRC.

Purposes we use your information for

To correspond with you in regards to the event booking, to take monies for payment from you, to arrange invoices and to pay VAT over to HMRC etc.

If you fail to provide personal information

The provision of information by you is a contractual requirement. If you fail to provide certain information when requested, we may not be able to perform the contract for services for you.

Data sharing

We may share your information with HMRC for VAT purposes and with third parties where required to fulfil a contract with you (for example with ti.to for email purposes).

Data retention

We will typically retain your personal information for 7 years following conclusion of the works inline with HMRC guidelines.

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

• Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
• Right to withdraw consent (Opt Out)

In any circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us at dpo@inkthreadable.co.uk or at the above address. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

If you have any questions about this privacy policy please contact dpo@inkthreadable.co.uk.