Retail Tech Live 2023

Terms & Conditions

This document sets out the terms and conditions between eComm Live 2023 and you when you purchase a ticket or register for any event or conference organised by Grow Consultancy Limited

eComm Live reserves the right to change these terms and conditions at any time. Any amended terms and conditions will be posted on this website.

CONFERENCE ORGANISER

eComm Live is being organised by Grow Consultancy Limited, a NI registered company, which is in the main business of organising technology conferences.

DECLARATION OF CONSENT

I hereby give my consent for Grow Consultancy Limited to collect, process and use my personal data for the purposes of processing the purchase of my ticket and for any other use to which I have consented, including the importation of contact information for which I have provided my explicit prior consent.

This information will be used for the purposes of processing ticket sales and sharing marketing information regarding the event to our attendees.

PURCHASING TICKETS

I hereby give my consent for the collection and storage of mandatory and voluntary data collected from me in the course of purchasing and/or registering for tickets sold by Grow Consultancy Limited. I further give my permission for my user account details to be stored. I acknowledge that I may provide Grow Consultancy Limited a reasonable timeframe to remove my details at any time that I no longer wish them to be stored. I acknowledge and accept that my data will be used for commercial purposes in accordance with this Data Protection Policy and Declaration of Consent and will be retained and stored for this purpose.

Should you wish your data to be removed you must request Grow Consultancy Limited to do so in writing. Requests will be processed within a 30-day period.

Requests can be emailed to hello@growconsultancy.co or addressed to: Grow Consultancy, 48-60 High Street, Belfast, BT1 2BE

ONLINE SURVEYS

I hereby give my consent for Grow Consultancy Limited to store any voluntary information I may provide in the course of participating in an online survey. I acknowledge and accept that my data will be used for commercial purposes in accordance with this Data Protection Policy and Declaration of Consent and will be retained and stored for this purpose.

EVENT PROFILE

The data you provide through your event registration will be used to create your event profile, within our online event platform and or app. (name, email, company, title, country, Industry, level).

The data that is collected will be used by eComm Live to plan and manage the event for which you registered, as well as email you relevant details about the event. This information will be used for the purpose of processing ticket sales & compiling delegate lists which will be published on our event platform.

This information will be shared through the platform and event app to enable networking, partner booth interaction and content engagement during and post-event by ECL and its partners.

By placing this order I also agree to the organiser’s terms.

ACCESS TO CONFERENCE

We reserve the right to refuse participation to or to remove access to the Conference anyone that we, in our sole discretion, and without any liability or obligation to refund, determine:

• is behaving in a manner that could disrupt, hinder or cause a nuisance to any person or partner at the Conference;
  • represents a security or health & safety risk to any person or partner at the Conference
  • fails to comply with, or is likely to fail to comply with, these Terms.

You agree to comply with all applicable laws in connection with your access to or participation in the Conference.

CHANGES OR CANCELLATION OF THE CONFERENCE

Grow Consultancy Limited will not be responsible for any damage or loss as a result of alteration, substitution, postponement or cancellation of this Conference. In the circumstances that the Conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of an event impracticable, illegal or impossible, Grow Consultancy Limited shall assume no liability whatsoever. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency.

While speakers and topics are confirmed at the time of publishing, there may be substitutions, alterations or cancellations of the speakers and/or topics due to circumstances beyond the control of the organisers. As such, without any liability to you whatsoever, Grow Consultancy Limited reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our web page as soon as possible. If the Conference is postponed, we will provide you with access to the Conference at a later date. If the Conference is postponed, there will be no refunds provided. Your ticket will be transferred to the rescheduled date.

PHOTOGRAPHY, AUDIO, AND VIDEO RECORDING

You acknowledge and agree that by attending the Conference, where you choose to participate in roundtable/workshop elements of the Conference and you are giving the company consent to store recordings. You will receive a visual notification when recording is enabled. If you do not consent to being recorded, you can choose to leave the meeting or webinar. You agree to permit us, or any third party licensed by us, to use, distribute, broadcast, or otherwise globally disseminate your likeness, name, voice and words in perpetuity in television, radio, film, newspapers, magazines and other media now available and hereafter developed, both before, during and any time after the Conference, and in any form, without any further approval from you or any payment to you. This grant includes, but is not limited to, the right to edit the media, the right to use the media (alone or together with other information), and the right to allow others to use or distribute the media.

SPECIAL ASSISTANCE

Please contact us regarding any special access you require at the Conference at the time of making your booking and we will endeavour to aid you as best we can.

THIRD PARTY LINKS

The Conference may contain links to third parties and to contributions uploaded by participants, including videos, images, descriptions, links and other content. You should review any terms and conditions when entering these third party sites or viewing their content as we are not responsible or liable to these sites.

PERSONAL USE ONLY

The Conference is for your personal and non-commercial use only. We grant you a limited, non-exclusive, non-transferable right to access the service and view the Conference for its duration and no right, title or interest shall be transferred to you, apart from this.

INTELLECTUAL PROPERTY RIGHTS

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content contained within the website/Conference shall remain at all times owned by us or our licensors. You are only permitted to use this material as expressly authorised by us.

We reserve all rights not expressly granted in and to the website and the content on the website.

It is strictly forbidden for any company, organisation, or person to attempt to host or organise any event in conjunction with, contiguous to or purporting to be related to the Conference or its affiliates without our express prior permission and cooperation.. We reserve the right to take action, legal or otherwise, including a claim for damages as we deem appropriate, in our sole discretion, in the circumstances.

You are prohibited from the following when accessing and using the website and its related subdomains:

• violating any law, statute, ordinance or regulation; using the Service (or any part of it) for illegal purposes and you agree to use it in accordance with all relevant laws;
  • promoting any illegal acts, promoting physical harm or injury against any group or individual, or promoting or providing information about illegal activities;
• uploading or transmitting any computer viruses, macro viruses, Trojan horses, worms or anything other harmful activity through the Service;
• removing any copyright, trademark or other proprietary rights notices contained in or on the Website or from the Online Conference;
• modifying, creating derivative works or copying or storing any significant portion of the Website or Online Conference or any related technology (unless allowed by law or we expressly authorise);
• overriding any security feature of the Website or jeopardise the security of your account or someone else’s account (this includes allowing someone else to log in to the Website or use the Service as you);
• interfering with the operation of, or places an unreasonable load on, the Website (such as viruses, denial of service attack or gaming algorithms);
• using manual or automated software, devices or other means or processes to access, scrape or crawl the Website or any content or information contained in it or the Service;
• engaging in ‘framing’, ‘mirroring’, or otherwise simulating the appearance or function of the Website; using filming equipment or other devices to record the Online Conference;
• using the Website (or any part of it) in a manner which may result in; (i) the Website and/or the Online Conference being interrupted, damaged, rendered less efficient or such manner designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or Website; (ii) sharing any material which is unlawful, libellous, abusive, obscene, pornographic, discriminatory, harmful, fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, vulgar invasive of another’s privacy, hateful or otherwise objectionable, defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety; (iii) impairing the effectiveness or functionality of the Website or the Online Conference; or (iv) violating or infringing the rights of any person, firm or company (including, but not limited to, intellectual property rights, confidentiality and/ or privacy) of the Website;
• attempting to grant any unauthorised access to any part or component of the Website;
• copying or distributing any part of the Website in any medium without our prior written consent; and
• altering or modifying any part of the Website other than as may be reasonably necessary to use the Website for its intended use; or reverse engineering, decompiling, disassembling deciphering or otherwise attempting to obtain the source code or underlying ideas or information of or relating to the Website or any related technology, or any part thereof unless allowed by law.

We may terminate or restrict your use of our service if you violate these Terms or are engaged in illegal or fraudulent use of the service.

USE OF PERSONAL DATA FOR ADVERTISING PURPOSES

Grow Consultancy Limited will not share your address, e-mail address, credit card information or personal information to any third party without your permission. By attending this event you hereby give your consent for Grow Consultancy Limited to store the following types of data as a profile for internal purposes:

• Mandatory and voluntary data collected when purchasing tickets.
  • Mandatory and voluntary data collected when registering a complimentary admission ticket as well as the date of the ticket registration.
  • Voluntary disclosures when participating in online surveys.
  • If I have opted-in to receive email communication about related events I give consent for Grow Consultancy Limited or subsidiary companies to analyse and use the data for the purpose of targeted advertising communications to me on relevant topics and products in connection with Grow Consultancy Limited or subsidiary events and promotions.
  • Data collected from any connected social media for which I have provided my explicit prior consent.
  • If I have provided my mobile telephone number I consent to Grow Consultancy Limited or subsidiary companies to contact me by SMS in relation to events for which I am purchasing a ticket or registering an expression of interest.
  • I acknowledge that my data may be used for marketing purposes by Grow Consultancy Limited to contact me by phone or e-mail to ascertain my views on our services, which will be similar to the ones to which I have already subscribed.
  • I furthermore consent to the mathematical and statistical analysis of my personal data for advertising purposes (scoring).
  • I also give my consent for my data to be updated and supplemented with additional data.
  • Grow Consultancy Limited has free lifetime use of any image or video content created by attendees at eComm Live (and any other events organised by Grow Consultancy Limited).

Personal Information

When personal information (e.g. name, email address, work address, phone numbers and other contact information) is provided through the eComm Live website or directly to us by email you give consent to Grow Consultancy Limited for:

• Processing and administering your personal data to perform all necessary actions to give effect to your request or instructions
• Retaining a record of incoming and outgoing communications (e.g. email) to process your personal data as outlined in this Privacy Statement.

Grow Consultancy Limited may also collect the following information about you:

• Information that you provide by filling in forms on our site.
• Name and physical shipping, contact and payment addresses.
• Email address and telephone numbers -Date of birth -Tax identification or VAT number (if applicable)

If you contact us we may keep a record of that correspondence.

Information we receive from credit reference and fraud detection agencies or other third parties we may use to verify your information. We may ask you to complete surveys for research purposes, although you do not have to respond to them.

Right of Access

You have a right to be given a copy of any of your personal data held by Grow Consultancy Limited in accordance with section 4 of the Data Protection Acts subject to certain exceptions. Requests for a copy of your personal data can be emailed to hello@growconsultancy.co or addressed to: Grow Consultancy, 48-60 High Street, Belfast, BT1 2BE

Right of rectification or erasure

If Grow Consultancy Limited holds incorrect information about you which was originally submitted by you through this website, you have the right to have the data amended. Further, you have the right to have any information you have sent to us via this website erased. To request your right to rectification and/or erasure please send your request to hello@growconsultancy.co or addressed to: Grow Consultancy, 48-60 High Street, Belfast, BT1 2BE.

Requests should include:

• Your name and address.
  • A description of the specific personal data you wish rectified.

Please note that Grow Consultancy Limited is not required to rectify or erase your data where doing so would prevent you from meeting your contractual obligations to Grow Consultancy Limited or where Grow Consultancy Limited is required to process (including retaining) your personal data for a lawful purpose in accordance with the Data Protection Acts. In the event of any conflict between these terms and the provisions of the Data Protection Acts, the Data Protection Acts shall prevail.

Security

The security of your Personal Information is important to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, Grow Consultancy Limited cannot guarantee its absolute security and cannot accept any liability where the security of your Personal Information is compromised. The security of your personal information is important to us.

Changes to this Policy

Grow Consultancy Limited reserves the right to modify this Data Protection Policy and Declaration of Consent at any time. Any changes will be posted on our homepage and other places we deem appropriate so that you are aware of the changes.

REFUND AND CANCELLATION POLICY

All purchases of tickets for conferences and events, virtual or physical, are non-refundable in their entirety.

Your ticket remains the property of Grow Consultancy Limited and is a personal revocable license, which may be withdrawn, and admission refused at any time.

It is strictly forbidden for any company, organisation or attendee to attempt to host or organise any event in conjunction with, contiguous to or purporting to be related to eComm Live or its affiliates without the express prior permission and cooperation of Grow Consultancy Limited. In the event of a breach of these terms any tickets purchased will be rendered null and void. Grow Consultancy Limited reserves their right to take such legal action including a claim for damages as may be appropriate.

The tickets purchased are for your own personal use or that of your business only and may not be resold under any circumstances, including but not limited to use as part of any promotion or competition. Where there has been any resale or attempted resale of any tickets (or any other breach of this term), we reserve the right to cancel the relevant tickets with immediate effect.

We reserve the right to cancel any ticket purchase made by any person or body whom we reasonably believe to be associated with any ticket broker or third party seller.

Grow Consultancy Limited reserves the right to refuse admission to any live event or conference for any behaviour, which it deems unacceptable, or for breach of the terms and conditions.

Grow Consultancy Limited will not be responsible for any tickets that are lost or stolen. The unauthorised use of photographic and recording equipment at events and conferences is prohibited. You consent to film and sound recording as attendees at any event or conference.

Grow Consultancy Limited and its subsidiaries will not be liable for any loss, injury or damage to any person or property however caused (save for death or personal injury as a result of Grow Consultancy Limited’ negligence or for any other type of liability that cannot by law be excluded or limited.)

Grow Consultancy Limited will not be liable for the granting of any visas that are required to attend any event or conference. In the event that an attendee’s visa is not granted tickets will not be refunded for any event or conference.

If an individual seeks a refund on general attendee tickets that were purchased before their startup ticket was purchased, Grow Consultancy Limited will not grant a full refund when the general attendee ticket price has increased beyond the startup ticket price.

NAME CHANGES

For questions about registration or assistance with any registration problems, please contact us at hello@ecomm.live If you have been selected to volunteer at the event but have already bought a ticket, you are not eligible for a refund.

COMPLAINTS

Complaints can be made to hello@ecomm.live. We will endeavour to resolve any customer complaints where reasonable.

EVENT CANCELLATION, POSTPONEMENT & SUBSTITUTION POLICY

Grow Consultancy Limited is not responsible for any loss or damage as a result of a substitution, alteration, cancellation or postponement of an event. Grow Consultancy Limited shall assume no liability whatsoever in the circumstances that an event is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of an event impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather, pandemic or other emergency.

Please note that while speakers and topics are confirmed at the time of publishing, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, Grow Consultancy Limited reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.

FORCE MAJEURE

We are not liable if the Conference is, in whole or in part, cancelled, rescheduled or postponed, or for any failure or delay to perform our obligations under these Terms, if such event results from anything beyond our reasonable control (for example (a) power or server outages or issues (b) update or maintenance periods (c) as a result of a war, acts of God, flood, drought, earthquake or other natural disaster; (d) epidemic or pandemic; (e) terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; (f) nuclear, chemical or biological contamination or sonic boom; (g) any law or any action taken by a government or public authority; (h) collapse of buildings, fire, explosion or accident; (i) any labour or trade dispute, strikes, industrial action or lockouts; (j) non-performance by suppliers or subcontractors; and (k) interruption or failure of utility service , (l) electronic or communications failure) or anything else that renders performance of the Conference, in whole or in part, impracticable, illegal or impossible. We will take reasonable efforts to provide you with notice of interruption to the Service. Where the Online Service or Services are unavailable for reasons beyond the control of the company, we shall have no liability to you.

Delivery Policy of tickets

Once a successful purchase transaction has been completed, tickets are delivered in electronic soft-copy via email to the email address nominated by the purchaser. For some ticket types it may be necessary to complete required information – such as the attendee name, email address etc. – before the tickets can be issued. The ticket acts as a receipt for the transaction and can be used to redeem access at the event listed on the ticket email. A printed hard-copy ticket or an electronic soft-copy ticket detailing the reference number can be used to register at a physical event. Northern Irish law governs these terms and conditions and any dispute is subject to the exclusive jurisdiction of the courts in Northern Ireland.

GENERAL CLAUSES

Grow Consultancy Limited shall be entitled to delegate the duties provision of its obligations under this Agreement.

No other terms shall apply to this Agreement and these terms contain the entire agreement and understanding between us in respect of all matters which are referred to herein and supersede any prior, written or oral agreement between us relating to such matters. You confirm that in agreeing to accept these terms you have not relied on any representation that is not expressly included herein and you agree that you shall have no remedy in respect of any misrepresentation which has not become a part of these terms. However, nothing in these terms purport to exclude liability for any fraudulent statement or act.

If any part of the terms herein shall be deemed unlawful, void or for any reason unenforceable then that provision shall be deemed to be severable from these terms and shall not affect the validity and enforceability of any of the remaining provisions of the terms.

You agree not to:

Use the website (or any part of it) for any illegal purpose and agree to use it in accordance with all relevant laws; Upload or transmit through the website (i) any computer viruses, macro viruses, trojan horses, worms or anything else; Use the website in a manner which (i) may cause the website/platform to be interrupted, damaged, rendered less efficient or such designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or (ii) any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or anxiety; (iii) that the effectiveness or functionality of the website/platform is in any way impaired or (iv) violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy) of the website Create or publish a hypertext link to any part of the website/platform or attempt any unauthorised access to any part or component Copy or distribute any part of the website/platform in any medium without our prior written consent Alter or modify any part of the website/platform other than as may be reasonably necessary to use the website for its intended use.

We reserve the right to:

Modify or withdraw, temporarily or permanently, the website/platform (or any part of it) with or without notice to you. Change these Terms from time to time. Your continued use of the website/platform (or any part of it) following such change shall be subject to and including the changes made to the terms from time to time. Monitor any activity and content associated with the website. We may investigate any reported violation of these terms to confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms have been changed. If you do not agree to any change to the Terms then you must immediately stop using the website/platform; and/ or complaints relating to the website and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the website).

LIMITATION OF LIABILITY

Whilst we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy. The website is provided on an “as is” and “as available” basis for your information and personal use only without any representation or endorsement. Unless specified in separate terms and conditions relating to a particular product or service, we make no warranties of any kind, whether express or implied, in relation to the website, or products or services offered on the website whether by us or on our behalf (including free software downloads) including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the website and any information provided to or taken from the website by you. INDEMNITY

You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the terms by you or any other liabilities incurred by us arising out of your use of the website, or use by any other person accessing the website using your pc or internet access account.

INTELLECTUAL PROPERTY AND RIGHT TO USE

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content contained within the website shall remain at all times owned by us or our licensors. You are permitted to use this material only as expressly authorised by us. We reserve all rights not expressly granted in and to the website and the content on the website.

eComm Live Privacy Statement

eComm Live (hereby referred to as ECL) and its affiliated events, collect personal data of its customers and visitors of its websites whilst providing its services.

ECL processes your data with due care, in accordance with all applicable laws and regulations.

Our Privacy Statement explains what data we process, how we do that and how you may use your rights as a data subject (e.g. right to object, right of access).

This Privacy Statement may be updated from time to time. You can find the current version on our website https://ecomm.live.

This Privacy Statement applies to all personal data that ECL processes during the execution of our services, including the personal data of visitors of the ECL websites.

This Privacy Statement only covers data processing carried out by ECL. The Privacy Statement does not address, and we are not responsible for, the privacy practices of any third parties.

1. Identity of the controller of the processing of your personal data The controller of the processing of the personal information is Grow Consultancy Limited

Correspondence address: Grow Consultancy, 48-60 High Street, Belfast, BT1 2BE

E-mail address: hello@growconsultancy.co

1. Personal data processed and sources of data

ECL collects two types of information from our Users: (i) User Data; and (ii) Technical Data. Although we do not normally use Technical Data to identify you as an individual, you can sometimes be recognized from it. In such situations, Technical Data can also be considered personal data under applicable laws.

We may collect and process the following User Data about our customers and visitors: (i) first and last name; (ii) address details, (iii) telephone number, (iv) email address, (v) your location when you use our service.

We may collect User Data from our customers and visitors in a variety of ways, including, when they register to our services, subscribe to a newsletter, buy a ticket to one of our events or fill out a form. We will collect User Data from customers and visitors only if they voluntarily submit such information to us.

We and/or our authorised third party service providers, may automatically collect Technical Data when you visit or interact with our services or sites. Technical Data may include the browser name, the type of computer or device, time spent on website, interaction with the Services, the time and date of user visits, IP address, operating system and the Internet service providers utilised and other similar technical information.

Cookies

We use various technologies to collect and store information when you visit the ECL website, including cookies. Cookies allow us to calculate the aggregate number of people visiting our websites and monitor the use of the websites. This helps us to improve our websites and better serve our users. We also use tracking and analytics cookies to see how well our services are being received by our users.

You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of our sites and services may not function properly. For more information about cookies and how to delete them, visit www.allaboutcookies.org.

1. Purposes and lawful bases for the processing of your personal data

We process your personal data under the legal bases set out below.

This information will be shared through the platform and other applications to enable networking, partner booth interaction and content engagement during and post-event by ECL and its partners.

1. Who we share your data with

We may disclose personal data only as is necessary to provide our services, and under the conditions stipulated below:

Business Partners: Partners who we work together with to provide you the services you’ve requested or bought, or elements of our events that they have sponsored. For example, sharing your personal data via the platform or other third-party applications to enable networking, partner booth interaction and content engagement during and post-event by ECL and its partners.

Service Providers: Carefully selected companies that provide services for or on behalf of us, such as companies that help us with event management, customer care activities, advertising (including customised advertising on our websites, third-party websites, or online platforms), conducting customer satisfaction surveys, or billing, or that send emails on our behalf. These providers are also committed to protecting your information.

Other Parties When Required by Law: For example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues that are related to public security.

Other Parties with Your Consent or at Your Direction: In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you separately consent to or request such sharing.

Our website may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites.

1. Retention period

ECL does not store your personal data longer than is legally permitted and necessary for the purposes for which the data were collected. The storage period depends on the nature of the information and the purposes of processing. The maximum period may therefore vary per use. In general, we store data for the provision of services for a maximum of five years after our relationship ended.

1. Your rights

Right to access

ECL offers you access to the personal data we process. This means you can contact us asking us to inform you about your personal data that we have collected and processed and the purposes such data are used for.

Right to correct

You have the right to have incorrect/unprecise, incomplete, outdated, or unnecessary personal data we have stored about you corrected or completed by contacting us.

Right to deletion

You may also ask us to delete your personal data from our systems. After the data have been deleted, we may not immediately be able to delete all residual copies from our active servers and backup systems.

Right to object

You may object to certain use of your personal data if such data are processed for other purposes than necessary for the performance of our services or for compliance with a legal obligation. You may also object to any further processing of your personal data after prior given consent. If you object to the further processing of your personal data, this may lead to fewer possibilities to use our websites and other services. You have the right to opt out of receiving electronic direct marketing communications from us by clicking on the opt-out link provided in all marketing communications we send you and choosing not to receive marketing communications from us in the future. You also have the right to prohibit us from using your personal data for direct marketing purposes, market research and profiling by contacting us on the addresses indicated above.

Right to restriction of processing

You may request us to restrict certain processing of your personal data. If you restrict certain processing of your personal data, this may lead to fewer possibilities to use our websites and other services.

Right to data portability

You have the right to receive your personal data from us in a structured, commonly used format in order to transmit the data to another controller.

Right to lodge a complaint

You also have the right to lodge a complaint with a supervisory authority, although we encourage you to contact us first. Contact details for the Information Commissioner’s Office can be found at: https://ico.org.uk/

Right to withdraw consent

Where we process your data on the basis of consent, you have a right to withdraw your consent.

Rights in relation to automated decision making.

You have the right to not be subject to a decision based solely on automated processing, including profiling.

How to use your rights

You may use these rights by sending a letter or e-mail, including your name, address, phone number and a copy of a valid ID to us on the addresses set out above. If your request regards personal data in a cookie, you have to enclose a copy of the said cookie. We may request the provision of additional information necessary to confirm your identity. We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded. In case you consider our processing activities of your personal data to be inconsistent with the applicable data protection laws, you may lodge a complaint with the local supervisory authority for data protection.

1. Information security

We will take all reasonable, appropriate security measures to protect ECL and our customers from unauthorised access to or unauthorised alteration, disclosure or destruction of personal data we hold. Measures include, where appropriate, encryption, firewalls, secure facilities and access rights systems. Should, despite of the security measures, a security breach occur that is likely to have negative effects to your privacy, we will inform you about the breach as soon as reasonably possible.

1. Information Transfers

Your use of our services may also involve the transfer, storage, and processing of your personal data to other countries outside of the European Economic Area. We will take appropriate measures, in compliance with applicable law, to ensure that your personal data remains protected. Such measures include the use of Standard Contractual Clauses to safeguard the transfer of data outside of the EEA.

1. Applicability and changes

Our Privacy Statement may change from time to time. You can find the current version on our website https://ecomm.live. We will not make substantial changes to this Privacy Statement or reduce your rights under this Privacy Statement without providing you with a notice.