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Louise Ash
68 Middle Street
Brighton
BN1 1AL
United Kingdom
The data that is collected will be used by the Organiser to plan and manage the event for which you registered, as well as email you relevant details about the event.
Tickets for our events are not valid unless full payment is received in advance of the event date. It may be necessary for reasons beyond our control to alter the advertised content, timing and/or location of the event or the advertised speakers. If we alter the date or location we will offer you a credit to be used within 12 months of the original event date. Tickets are not refundable within one month of the event but you can transfer your ticket to a colleague or friend up to 48 hours before the event.
CLEARLEFT EVENTS TERMS & CONDITIONS
The customer's attention is in particular drawn to the provisions of clauses: 4.2, 4.3, 4.5, 4.6, 6.
1. BASIS OF CONTRACT
1.1 All applications by the Customer to purchase a Ticket, are made subject to these Conditions (which shall apply to the exclusion of any terms the Customer attempts to incorporate into the Contract).
1.2 The Customer may place an order to purchase a Ticket by either: (a) inputting its details in the form on the Website, submitting an order and making payment; or (b) accepting a Fee quotation provided by Clearleft following the Customer making a written enquiry to Clearleft
1.3 The Order constitutes an offer by the Customer to purchase a Ticket in accordance with these Conditions.
1.4 The Order shall only be deemed to be accepted when Clearleft issues an invoice or written confirmation of the Order, at which point, and on which date, the Contract shall come into existence.
1.5 Any quotation given by Clearleft shall not constitute an offer and is only valid for a period of 20 Business Days from its date of issue.
1.6 These Conditions apply to the Contract to the exclusion of any other terms that the Customer may seek to impose or incorporate, or which are implied by law, trade, custom, practice or course of dealing.
1.7 Clearleft warrants that the Event will be provided: (a) using reasonable care and skill; and (b) materially in conformance with its description on the Website.
2. TICKETS AND SECURITY
2.1 Each Ticket purchased by the Customer permits one Delegate entry to the Event.
2.2 A Delegate Pass is valid for the named Delegate only and, subject to clause 4.7, cannot be transferred to any other person.
2.3 Any Tickets which are: (a) either counterfeit or have been obtained fraudulently; or (b) not paid for by the Customer in accordance with the terms of clause 3 will be considered null and void and a Delegate will be refused entry to the Event (Void Ticket).
2.4 Any Void Tickets shall not be eligible for any form of refund or credit note.
2.5 Clearleft may refuse entry to the Customer and/or their Delegate at the Event, or remove the Customer and/or their Delegate from the Event, where they are (or are suspected to be) in Clearleft’s opinion: (a) behaving in an anti-social or a threatening manner; (b) carrying any prohibited or dangerous item; (c) under the influence of drugs or alcohol; (d) under the minimum age of entry, or have failed to provide a valid proof of identification showing their age; (e) using a Void Ticket; or (f) promoting, marketing or soliciting the goods or services of a business at the Event without the prior written consent of Clearleft.
3. PRICES AND PAYMENT 3.1 The Customer shall pay the Fee in accordance with the payment terms in clause 3.3.
3.2 Clearleft shall send the Customer an invoice after accepting the Order.
3.3 Each invoice submitted by Clearleft is payable by the Customer: (a) on or before the earlier of: (i) the date that is 30 days after the date of the invoice or in accordance with any alternative credit terms agreed in writing by Clearleft with the Customer; and (ii) the day prior to the date of the Event; and (b) in full and in cleared funds to a bank account nominated in writing by Clearleft, and time for payment shall be of the essence of the Contract.
3.4 All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable from time to time.
3.5 All amounts due under the Contract shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
3.6 Clearleft may refuse entry to the Event in respect of invoices for Tickets that have not been paid in accordance with this clause 3.
3.7 If the Customer fails to make a payment due to Clearleft under the Contract by the due date, then, without limiting Clearleft’s other remedies under the Contract, the Customer shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause 3.7 will accrue each day at 4% a year above the Bank of England's base rate from time to time.
4. CHANGES TO THE EVENT AND CANCELLATIONS
4.1 Clearleft shall use all reasonable endeavours to meet the performance dates and times for the Event.
4.2 Clearleft reserves the right to make changes at any time to the Event if: (a) necessary to comply with any applicable law or regulatory requirement; or (b) the changes will not materially affect the nature or quality of the Event and Clearleft shall have no liability to the Customer in this case.
4.3 It may be necessary for reasons beyond Clearleft’s control to: (a) change the (i) advertised content; (ii) material elements or details of the Event, such as date or location; (iii) advertised speakers; or (b) cancel the Event in such cases, the Customer’s sole and exclusive remedies are set out at clauses 4.5 and 4.6.
4.4 Clearleft shall notify the Customer in writing if any changes are made to the Event pursuant to clause 4.3. 4.5 For non-virtual Events where Clearleft alters the date and/or location of the Event pursuant to clause 4.3, Clearleft shall offer the Customer the choice of either: (a) the opportunity to attend a virtual version of the Event, if available, and a partial refund (for the difference in price between the Fee for the non-virtual and virtual Event); (b) credit for a future Event of the Customer’s choice (up to the value of the Fee paid by the Customer in respect of the Event) to be redeemed within 12 months of the alteration notice; or (c) the opportunity to attend the Event as varied.
4.6 For virtual Events where Clearleft alters the date of the Event pursuant to clause 4.3, Clearleft shall offer the Customer the choice of either: (a) access to the virtual Event on-demand for three months from the date of the alteration notice; or (b) an opportunity to attend the Event as varied.
4.7 If a Delegate is unable to attend the Event, Clearleft shall permit the Customer to substitute a Delegate at no extra cost, provided that: (a) the Customer notifies Clearleft of the substitute Delegate in writing; and (b) Clearleft does not deem the substitute Delegate unsuitable to attend the Event. If Clearleft, in its reasonable opinion, deems the proposed substitute Delegate unsuitable for any reason, it may deny the Customer substituting the Delegate.
4.8 The Customer has no right to cancel a booking except in accordance with this clause 4.
4.9 If the Customer would like to cancel a Ticket, no refunds will be given except in accordance with this clause 4.9. The Customer may cancel a Ticket provided that it sends an email to events@clearleft.com which clearly identifies the details of the Event and the Delegate(s). If Clearleft receives a valid cancellation email: (a) more than two (2) months prior to the date of the Event, a 75% refund will be issued; (b) between two (2) months and one (1) month prior to the date of the Event, a 50% refund will be issued; and (c) less than one (1) month prior to the planned date of the event, no refund will be given.
4.10 Any refund due under clause 4.9 shall be paid within 20 Business Days of receipt of the cancellation notice.
5. CONTENT AND INTELLECTUAL PROPERTY
5.1 All Intellectual Property Rights in the Clearleft Content shall be owned by Clearleft.
5.2 Clearleft grants to the Customer, a worldwide, non-exclusive, royalty-free licence to copy the Clearleft Content for its internal business purpose only.
5.3 The Customer shall not sub-license, assign or otherwise transfer the rights granted in clause 5.2.
5.4 The Customer shall not (and shall procure that the Delegates shall not): (a) photograph, film, or record at the Event; (b) republish, broadcast, stream, or disseminate the Clearleft Content or Third Party Content during or after the Event; (c) make any commercial use of the Clearleft Content or Third Party Content whatsoever; and (d) distribute, reproduce, modify, store, transfer or in any other way use any of the Clearleft Content (except as permitted by clause 5.2) or Third Party Content.
5.5 The Third Party Content does not necessarily reflect the views or opinions of Clearleft.
5.6 Suggestions or advice contained in the Clearleft Content or Third Party Content should not be relied upon by the Customer or substituted for professional advice.
5.7 Clearleft shall take reasonable care to ensure that the Clearleft Content is accurate and complete but accepts no liability for any inaccuracies.
5.8 Clearleft does not check the accuracy or completeness of Third Party Content and the Customer should verify the accuracy of any Third Party Content (whether supplied by Clearleft or third parties) before relying on it.
5.9 The Clearleft Content and Third Party Content is provided on an “as is” basis without any warranties of any kind (express or implied).
5.10 Clearleft excludes to the fullest extent permitted by law all liabilities, costs, claims, damages, losses or expenses arising from: (a) any inaccuracy or omission in the Clearleft Content or Third Party Content, or (b) any infringing, defamatory or otherwise unlawful material in the Clearleft Content or Third Party Content.
5.11 To the extent that any Clearleft Content or Third Party Content is made available by Clearleft online or in any other way other than physical hard copy form, Clearleft reserves the right to suspend or remove access to the Clearleft Content or Third Party Content at any time without notice to the Customer.
6. LIABILITY (THE CUSTOMER'S ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE)
6.1 References to liability in this clause 6 include every kind of liability arising under or in connection with the Contract including liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.
6.2 Nothing in this clause 6 shall limit the Customer's payment obligations under the Contract.
6.3 Nothing in this these Conditions shall limit or exclude a party’s liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability which cannot be limited or excluded by applicable law.
6.4 Subject to clauses 4.5, 4.6 and 6.3, Clearleft’s total liability to the Customer shall be limited to the Fee paid by the Customer to attend the Event.
6.5 Subject clause 6.2 (No limitation of customer's payment obligations) and clause 6.3 (Liabilities which cannot legally be limited), this clause 6.5 sets out the types of loss that are wholly excluded: (a) loss of profits; (b) loss of sales or business; (c) loss of agreements or contracts; (d) loss of anticipated savings; (e) loss of use or corruption of software, data or information; (f) loss of or damage to goodwill; and (g) indirect or consequential loss.
6.6 The Customer shall indemnify Clearleft, its staff, representatives and affiliates against all loss, costs, claims or expenses of any kind arising from damage to property caused by the Customer (including its Delegates) during or otherwise in relation to an Event.
6.7 Unless the Customer notifies Clearleft that it intends to make a claim in respect of an incident within the notice period, Clearleft shall have no liability for that incident. The notice period for an incident shall start on the day on which the Customer became, or ought reasonably to have become, aware of the incident having occurred and shall expire 12 months from that date. The notice must be in writing and must identify the incident and the grounds for the claim in reasonable detail.
6.8 This clause 6 shall survive the termination of the Event.
7. FORCE MAJEURE
Subject to clause 6.3, neither party shall be in breach of the Contract nor liable for delay in performing, or failure to perform, any of its obligations under the Contract if such delay or failure result from events, circumstances or causes beyond its reasonable control.
8. DATA PROTECTION
Each party shall, at its own expense, ensure that it complies with and assists the other party to comply with the requirements of all legislation and regulatory requirements in force from time to time relating to the use of personal data, including (without limitation) any data protection legislation from time to time in force in the UK including the Data Protection Act 2018 and the General Data Protection Regulation ((EU) 2016/679) as retained in UK law. This clause is in addition to, and does not reduce, remove or replace, a party's obligations arising from such requirements.
9. GENERAL
9.1 Assignment and other dealings. (a) Clearleft may at any time assign, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of its rights and obligations under the Contract. (b) The Customer shall not assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any of its rights and obligations under the Contract without the prior written consent of Clearleft.
9.2 Confidentiality. (a) Each party undertakes that it shall not, at any time, disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as permitted by clause 9.2(b). (b) Each party may disclose the other party's confidential information: (i) to its employees, officers, representatives, contractors, subcontractors or advisers who need to know such information for the purposes of carrying out the party's obligations under the Contract. Each party shall ensure that its employees, officers, representatives, contractors, subcontractors or advisers to whom it discloses the other party's confidential information comply with this clause 9.2; and (ii) as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority. (c) Neither party shall use the other party's confidential information for any purpose other than to perform its obligations under the Contract.
9.3 Entire agreement (a) The Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
9.4 Variation (a) Except as set out in these Conditions, no variation of the Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
9.5 Waiver (a) A waiver of any right or remedy under the Contract or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy. A failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under the Contract or by law shall prevent or restrict the further exercise of that or any other right or remedy.
9.6 Severance (a) If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of this agreement. If any provision or part-provision of this Contract deleted under this clause 9.6 the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision.
9.7 Notices (a) Any notice given to a party under or in connection with the Contract shall be in writing and shall be delivered by hand or by pre-paid first-class post or other next working day delivery service at its registered office (if a company) or its principal place of business (in any other case); or sent by email to the following address: (i) in the case of Clearleft: @events@clearleft.com; and (ii) in the case of the Customer: any email address previously used in communication with Clearleft. (b) Any notice shall be deemed to have been received: (i) if delivered by hand, at the time the notice is left at the proper address; (ii) if sent by pre-paid first-class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; or (iii) if sent by email at the time of transmission, or, if this time falls outside Business Hours in the place of receipt, when Business Hours resume. (c) This clause 9.7 does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any other method of dispute resolution.
9.8 Third party rights (a) Unless it expressly states otherwise, the Contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract. (b) The rights of the parties to rescind or vary the Contract are not subject to the consent of any other person.
9.9 Any provision of these Conditions that expressly or by implication is intended to come into or continue in force on or after termination or expiry of the Contract shall remain in full force and effect.
9.10 These Conditions and the rights and obligations of both parties shall be governed by, and construed in accordance with, the laws of England and Wales and both parties irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute which arises in connection with the Contract.
9.11 The Customer acknowledges and accepts that Clearleft shall have the right to publicly announce their business relationship with the Customer, including by making announcements on social media. Such announcements shall not be disparaging or otherwise adverse to the business of the Customer.
9.12 Clearleft may contact the Customer by electronic communication methods, such as email or provide the Customer with information by posting notices on Clearleft’s Website.
SCHEDULE 1 - DEFINITIONS AND INTERPRETATION
The following definitions and rules of interpretation apply in these Conditions.
DEFINITIONS
Business Day: a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.
Business Hours: means 9.00am to 5.00pm on a Business Day.
Clearleft: Clearleft Limited, a company registered in England and Wales with company number 05466565 whose registered office is 15 West Street, Brighton, BN1 2RL.
Clearleft Content: any Content owned by Clearleft.
Conditions: these terms and conditions.
Content: any presentations, documentation and materials published or otherwise made available as part of the Event (including but not limited to any documentation packs, or audio or audiovisual recording, broadcast or stream of the Event).
Contract: contract between Clearleft and the Customer in accordance with these Conditions. Customer: person or firm who purchases a Ticket from Clearleft.
Delegate: a representative of the Customer who has been allocated a Ticket to attend the Event on the Customer’s behalf.
Delegate Pass: a pass supplied by Clearleft to the Customer with the Customer’s (and/or its Delegate) details for the Event.
Event: the event, including both non-virtual (real world) and virtual (online) events, listed on Clearleft’s Website or as detailed in any Fee quotation provided by Clearleft to the Customer.
Fee: fee for a Ticket to the Event, as communicated by Clearleft to the Customer: (i) via the Website; or (ii) directly in writing.
Intellectual Property Rights: patents, rights to inventions, copyright and related rights, moral rights, trade marks and service marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
Order: as defined in clause 1.2.
Third Party Content: any Content owned by third parties.
Ticket: a ticket (or tickets) authorising access to an Event.
Void Ticket: has the meaning given in clause 2.3.
Website: the website located at https://clearleft.com/ which is owned and hosted by Clearleft, including any linked third party ticketing platform.
INTERPRETATION
Unless expressly provided otherwise in this Contract, a reference to legislation or a legislative provision is a reference to it as amended, extended or re-enacted from time to time.
Any words following the terms including, include, in particular, for example or any similar expression, shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
A reference to writing or written includes email but not fax.
We are fully GDPR and PECR compliant. We will only use your data for the purposes of managing our events event and won't share it with any third parties. You can opt out of our communications anytime by using the 'unsubscribe' button at the bottom of our mails.
DATA PROTECTION AND PRIVACY POLICY
Who we are
Clearleft Ltd is a company registered in the United Kingdom. For the purposes of UK data protection law, we are the data controller responsible for the personal data described in this policy.
If you have any questions about this policy or how we handle your data, you can contact us at: events@clearleft.com
The information we collect
We collect personal data only where necessary. Depending on how you interact with us, this may include:
We do not intentionally collect special category (sensitive) data unless it is necessary for event delivery, for example, dietary or accessibility requirements.
How we collect your data
We collect information:
How we use your information
We use personal data to:
We do not sell your data. We do not use your data for third-party advertising. We do not build marketing profiles.
Website analytics
Event and ticket purchases
We organise events and sell tickets either:
In both cases, we act as a data controller in relation to attendee information. Where tickets are purchased through a third-party platform, you will also be subject to that provider’s terms and privacy policy.
Marketing communications
If you purchase a ticket to one of our events, we may contact you by email about future events or related services. We do this under the “soft opt-in” rules permitted under UK law, where:
Legal basis for processing
Under UK GDPR, we rely on the following lawful bases:
Data retention
We retain personal data only for as long as reasonably necessary to:
Sharing your data
We do not sell or rent personal data. We may share personal data with trusted service providers where necessary to operate our website and events (for example, hosting providers, ticketing platforms or email service providers), under appropriate contractual safeguards.
Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection law.
Your rights
Under UK data protection law, you have the right to:
You can find more information at: https://ico.org.uk
If you wish to exercise your rights, please contact us at events@clearleft.com.
Until 1 year after the event date
Data will be kept until 1 year after the event date then it will be anonymised. If you’d like your data removed sooner, please contact us.